The Reception page is designed specifically for front desk staff to manage the clinic's daily workflow. It provides a live overview of today's appointments and allows receptionists to quickly locate patients and manage appointment statuses.
Key Features
- Live summary cards for waiting, arrived, and in-session patients
- Searchable appointment table with therapist and room columns
- Check patients in and update appointment status in one place
Reception Overview
The summary cards display today's activity, including:
- Total appointments.
- Patients currently waiting.
- Patients who have arrived.
- Patients currently in session.
- Completed appointments.
- Cancelled appointments.
- No-show appointments.
- Late arrivals.
These values update automatically throughout the day.
Patient List
The appointment table displays:
- Appointment time.
- Patient name.
- Assigned therapist.
- Treatment room.
- Current appointment status.
Receptionists can quickly search for patients using the search bar to locate appointments without scrolling through the entire schedule.
Appointment Management
From this page, reception staff can:
- Check patients in upon arrival.
- Update appointment status.
- Track waiting patients.
- Monitor active treatment sessions.
- Identify cancelled or missed appointments.
- Access appointment actions through the options menu.
Book a New Session
Select Book a Session to schedule a new appointment directly from the Reception page.
Best Practice
Keep this page open throughout the working day so the reception team always has a live view of patient flow inside the clinic.